Privacy Policy

Introduction

LightPerSecond (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in compliance with the Privacy Act 2020 (New Zealand).

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with our website or services:

  • Personal Identification Information: Name, email address, phone number, mailing address, payment information, etc.
  • Technical Data: IP address, browser type and version, time zone, operating system, device information, and other technical identifiers.
  • Usage Data: Information on how you use our website, including page visits, clickstream data, and time spent on specific pages.
  • Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience on our site. These help us understand how users interact with our website, so we can improve our content and services.

How We Collect Information

We collect personal information in the following ways:

  • Directly from you: When you register for an account, sign up for newsletters, make a purchase, or contact us.
  • Automatically: Through your use of our website, including the use of cookies and other tracking technologies.
  • From Third-Party Sources: We may receive information from third-party partners, such as payment processors or marketing platforms, to help improve our services.

How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To fulfil transactions, provide customer support, and manage accounts.
  • Communication: To send you updates, newsletters, marketing communications, and respond to inquiries.
  • Improving Our Website: To personalize your experience, improve the functionality of our website, and analyse trends.
  • Security and Fraud Prevention: To protect our website and services from unauthorized access and malicious activities.
  • Legal Compliance: To comply with applicable laws and regulations and to protect our legal rights.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers (e.g., payment processors, web hosting providers, marketing partners) who assist us in providing services. These third parties are obligated to protect your data.
  • Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of m3dia, our users, or others.
  • Business Transfers: If our company undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that process.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or electronic storage system is entirely secure. We cannot guarantee the absolute security of your information.

Your Rights and Choices

As a user of our website, you have the following rights:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to legal obligations.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience on our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and understand user behavior. These technologies may track your preferences and activities on our site, which allows us to offer a more personalized experience.

You can set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you do not accept cookies, some portions of the website may not function properly.

International Transfers

If you are accessing our website from outside New Zealand, please be aware that your personal data may be transferred to, processed, and stored in New Zealand or other countries where we or our service providers operate. By using our website, you consent to such transfers.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Retention of Data

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Effective Date: November 5, 2024